Jabong.in Vendor Policy

#### **1. Vendor Registration & Onboarding**
– Sellers must complete **registration and verification** before listing products.
– Required documents include **business registration, tax ID (GST), and bank details**.
– Vendors must adhere to **marketplace quality standards** for products and services.

#### **2. Product Listing & Pricing**
– Vendors must provide **accurate product descriptions, pricing, and images**.
– Misrepresentation or misleading listings may result in **penalties or account suspension**.
– Jabong.in reserves the right to review and delist non-compliant products.

#### **3. Order Fulfillment & Shipping**
– Vendors are responsible for **timely order processing and dispatch**.
– Sellers must use **approved logistics partners** or self-ship as per marketplace guidelines.
– Failure to meet shipping deadlines may result in **penalties or order cancellations**.

#### **4. Payments & Commission Structure**
– Payouts are processed **every 7 days** after successful order delivery.
– Jabong.in deducts a **commission** based on the product category before settlement.
– Vendors must ensure bank details are **updated and verified** for withdrawals.

#### **5. Return, Refunds & Dispute Resolution**
– Vendors must comply with **marketplace-wide return and refund policies**.
– Sellers must **accept returns** for eligible products and process refunds promptly.
– Disputes regarding defective or incorrect shipments will be **reviewed before resolution**.

#### **6. Compliance & Policy Violations**
– Vendors must **comply with legal, tax, and e-commerce regulations**.
– Marketplace reserves the right to **suspend or terminate** sellers violating policies.
– Fraudulent activities, counterfeit products, or customer complaints may lead to **immediate action**.

#### **7. Contact Vendor Support**
For assistance, vendors can reach **Jabong.in Seller Support** at support@jabong.in